News Archive
Mountway reward industry achievers
MOUNTWAY, one of the UK's leading manufacturers of living aids, held its first annual awards recently, to recognise and reward the achievements of mobility dealerships.
The awards rewarded members of Mountway's approved dealership scheme, and attracted entrants from all over the UK. The categories included awards for the Dealer of the Year and an award for Customer Service, with winners receiving a presentation certificate and discounts off Mountway products.
Beactive Mobility of Lowestoft, Suffolk was named Dealer of the Year for their large year on year growth, which has seen the dealership move to larger premises, along with the dedication to customer care evidenced by the many letters of thanks and gratitude customers had written.
International Dealer of the Year went to movingpeople.net after new marketing support led to an increase in new contracts and sales in its Canadian market, while the Most Improved Dealer was named as Northern Healthcare of Northern Ireland, who are celebrating after winning a large contract to supply Mountway's Neptune Bath Lift to local authorities.
The Customer Service Award went to Peterborough-based Tansor Assessments, which offers customers one to one assessments by an occupational therapist, as well as acupuncture and physiotherapy on site in a dedicated therapy centre.
Finally the Dealer Marketing and Sales Award was won by Tellan Access Solutions of Leicestershire, who have seen a large increase in sales through self-marketing.
Graeme Notley, managing director of Mountway, said: "The first annual awards were a great success. We wanted to reward members of our approved dealership scheme for a fantastic year of growth and development, and their progress in just one year shows how with the right support business plans can grow.
"It was clear from the many letters of support and thanks our dealers had included from their customers that the important role they play in helping people remain living independently and commitment to customer care is as strong as ever. We are delighted all our entrants have had such a great year, and special congratulations to our well-deserved winners."
David Smith from Beactive Mobility added: "We are absolutely thrilled to have received this award, which is a great boost as we start an exciting new year in our new premises. We are especially pleased to have had our commitment to customer service recognised, and I know all our customers will be delighted to hear this news in our next newsletter."
Mountway Limited is one of the leading companies in the healthcare industry, having been designing, manufacturing and retailing daily living aids for over 25 years. The company has grown into a global business, and has won awards for product innovation, customer care, investment in staff and commitment to protecting the environment.
MOUNTWAY, one of the UK's leading manufacturers of living aids, held its first annual awards recently, to recognise and reward the achievements of mobility dealerships.
The awards rewarded members of Mountway's approved dealership scheme, and attracted entrants from all over the UK. The categories included awards for the Dealer of the Year and an award for Customer Service, with winners receiving a presentation certificate and discounts off Mountway products.
Beactive Mobility of Lowestoft, Suffolk was named Dealer of the Year for their large year on year growth, which has seen the dealership move to larger premises, along with the dedication to customer care evidenced by the many letters of thanks and gratitude customers had written.
International Dealer of the Year went to movingpeople.net after new marketing support led to an increase in new contracts and sales in its Canadian market, while the Most Improved Dealer was named as Northern Healthcare of Northern Ireland, who are celebrating after winning a large contract to supply Mountway's Neptune Bath Lift to local authorities.
The Customer Service Award went to Peterborough-based Tansor Assessments, which offers customers one to one assessments by an occupational therapist, as well as acupuncture and physiotherapy on site in a dedicated therapy centre.
Finally the Dealer Marketing and Sales Award was won by Tellan Access Solutions of Leicestershire, who have seen a large increase in sales through self-marketing.
Graeme Notley, managing director of Mountway, said: "The first annual awards were a great success. We wanted to reward members of our approved dealership scheme for a fantastic year of growth and development, and their progress in just one year shows how with the right support business plans can grow.
"It was clear from the many letters of support and thanks our dealers had included from their customers that the important role they play in helping people remain living independently and commitment to customer care is as strong as ever. We are delighted all our entrants have had such a great year, and special congratulations to our well-deserved winners."
David Smith from Beactive Mobility added: "We are absolutely thrilled to have received this award, which is a great boost as we start an exciting new year in our new premises. We are especially pleased to have had our commitment to customer service recognised, and I know all our customers will be delighted to hear this news in our next newsletter."
Mountway Limited is one of the leading companies in the healthcare industry, having been designing, manufacturing and retailing daily living aids for over 25 years. The company has grown into a global business, and has won awards for product innovation, customer care, investment in staff and commitment to protecting the environment.
Award honour for Olivia
DOCTOR Olivia Carlton, the Head of Occupational Health at Transport for London (TfL), won the Peter Isaac Award for her role in developing and leading London Underground's 'Health Improvement Plan'.
The five year Health Improvement Plan for London Underground was launched in 2004/5 and is now in its third year. It aims to reduce lost working days due to back pain, stress, anxiety and depression, and has delivered significant health and work benefits.
Dr Carlton heads up TfL's occupational health team, which includes medical and nursing advisers, a counseling and trauma service, a drug and alcohol assessment and treatment service and a physiotherapy service. She will receive a trophy and certificate at the BOHS Annual Conference Dinner.
Dr Carlton said: "I am delighted to win the award on behalf of TfL and my team who have worked extremely hard to improve the lives of the workforce, by integrating the physical, mental and social aspects of good occupational health management.
"The Health Improvement Plan has already reduced the number of employees on sick leave with back pain, and those off sick due to stress, anxiety and depression has decreased in most working groups. Staff off sick (for all causes) who attend the stress reduction groups have been reduced by 30 per-cent in the year following the intervention."
Three key strands of the work on back pain has been the development of 'Working Back' guides for employees and managers, the introduction of a back exercise class which has a large educational component and a work focus, as well as workplace assessments to identify specific needs.
The number of staff off sick for back pain has already decreased.
Those who are referred for physiotherapy and the exercise class within six weeks of being off sick, return to work on average three weeks sooner than those referred later, and employees report marked reductions in pain and disability.
A consultation period to identify the key issues leading to stress, anxiety and depression has led to the introduction of a number of initiatives, including: 'hot spots' work using a facilitator with training in mental health issues to coach managers and encourage teams to find their own solutions and the setting up of stress reduction groups, led by trained counselors, to encourage participants to develop the skills and resilience to take greater control over their lives.
DOCTOR Olivia Carlton, the Head of Occupational Health at Transport for London (TfL), won the Peter Isaac Award for her role in developing and leading London Underground's 'Health Improvement Plan'.
The five year Health Improvement Plan for London Underground was launched in 2004/5 and is now in its third year. It aims to reduce lost working days due to back pain, stress, anxiety and depression, and has delivered significant health and work benefits.
Dr Carlton heads up TfL's occupational health team, which includes medical and nursing advisers, a counseling and trauma service, a drug and alcohol assessment and treatment service and a physiotherapy service. She will receive a trophy and certificate at the BOHS Annual Conference Dinner.
Dr Carlton said: "I am delighted to win the award on behalf of TfL and my team who have worked extremely hard to improve the lives of the workforce, by integrating the physical, mental and social aspects of good occupational health management.
"The Health Improvement Plan has already reduced the number of employees on sick leave with back pain, and those off sick due to stress, anxiety and depression has decreased in most working groups. Staff off sick (for all causes) who attend the stress reduction groups have been reduced by 30 per-cent in the year following the intervention."
Three key strands of the work on back pain has been the development of 'Working Back' guides for employees and managers, the introduction of a back exercise class which has a large educational component and a work focus, as well as workplace assessments to identify specific needs.
The number of staff off sick for back pain has already decreased.
Those who are referred for physiotherapy and the exercise class within six weeks of being off sick, return to work on average three weeks sooner than those referred later, and employees report marked reductions in pain and disability.
A consultation period to identify the key issues leading to stress, anxiety and depression has led to the introduction of a number of initiatives, including: 'hot spots' work using a facilitator with training in mental health issues to coach managers and encourage teams to find their own solutions and the setting up of stress reduction groups, led by trained counselors, to encourage participants to develop the skills and resilience to take greater control over their lives.
Feet first for Parliamentarians
MORE than 100 Parliamentarians had their feet checked out by podiatrists at the Palace of Westminster's first foot health check event.
The event, led by the Society of Chiropodists and Podiatrists (SCP), was a huge success, with 100 MPs and Peers attending for a foot check and an opportunity to find out more about this important and hugely popular service.
Each set of feet was closely examined by a podiatrist, who also asked general questions about foot health, analysed the way they walked, and offered further examination and treatment where necessary.
The event was supported by key campaigning and representative organisations including Diabetes UK, Help the Aged, Age Concern England, UNITE - the National Federation of BT and Royal Mail Pensioners, the National Pensioners Convention and emPOWER. These organisations all work closely with SCP to promote good foot health as an essential component of promoting a high quality of life.
Podiatry and chiropody keep people mobile for longer, ensure everyone can take part in sport and exercise and helps prevent a range of illnesses from depression to heart disease.
In conjunction with the foot health event members of the Society also met their constituency MPs to raise awareness of issues in their constituencies including access to services. This was very important due to the decisions made by Commissioners and spending plans.
Ralph Graham, Chairman of the Society said: "We were delighted at the high level of interest in podiatry and chiropody services among MPs and Peers. The event helped ensure that Parliamentarians fully understand the importance of this cost effective service and their influence on Commissioners when allocating financial resources.
"Investing in podiatry services will help the Government meet its objectives to prevent illness, to reduce health inequalities and to promote healthy and active life at all ages.
He added: "Podiatrists can often keep people walking, for example, when suffering rheumatoid arthritis or vascular impairment. This reduces costly hospital visits, surgical intervention and saves GP time.
́Podiatric surgery is a valuable additional service that provides day case treatment for the surgical foot condition in a timely and effective manner. It is not available universally and this inequality must be corrected."
Orthotech provided orthotics to MPs on the day and used their ScanAny digital casting system.
"In reality, the total casting and order placement time for MPs on the day was about 2-3 minutes per person. The cast itself is taken in less than a second once the foot is in the desired position. Many of them were quite astonished about the speed," said Hamish Wilson, Orthortech Commericial Development Manager.
MORE than 100 Parliamentarians had their feet checked out by podiatrists at the Palace of Westminster's first foot health check event.
The event, led by the Society of Chiropodists and Podiatrists (SCP), was a huge success, with 100 MPs and Peers attending for a foot check and an opportunity to find out more about this important and hugely popular service.
Each set of feet was closely examined by a podiatrist, who also asked general questions about foot health, analysed the way they walked, and offered further examination and treatment where necessary.
The event was supported by key campaigning and representative organisations including Diabetes UK, Help the Aged, Age Concern England, UNITE - the National Federation of BT and Royal Mail Pensioners, the National Pensioners Convention and emPOWER. These organisations all work closely with SCP to promote good foot health as an essential component of promoting a high quality of life.
Podiatry and chiropody keep people mobile for longer, ensure everyone can take part in sport and exercise and helps prevent a range of illnesses from depression to heart disease.
In conjunction with the foot health event members of the Society also met their constituency MPs to raise awareness of issues in their constituencies including access to services. This was very important due to the decisions made by Commissioners and spending plans.
Ralph Graham, Chairman of the Society said: "We were delighted at the high level of interest in podiatry and chiropody services among MPs and Peers. The event helped ensure that Parliamentarians fully understand the importance of this cost effective service and their influence on Commissioners when allocating financial resources.
"Investing in podiatry services will help the Government meet its objectives to prevent illness, to reduce health inequalities and to promote healthy and active life at all ages.
He added: "Podiatrists can often keep people walking, for example, when suffering rheumatoid arthritis or vascular impairment. This reduces costly hospital visits, surgical intervention and saves GP time.
́Podiatric surgery is a valuable additional service that provides day case treatment for the surgical foot condition in a timely and effective manner. It is not available universally and this inequality must be corrected."
Orthotech provided orthotics to MPs on the day and used their ScanAny digital casting system.
"In reality, the total casting and order placement time for MPs on the day was about 2-3 minutes per person. The cast itself is taken in less than a second once the foot is in the desired position. Many of them were quite astonished about the speed," said Hamish Wilson, Orthortech Commericial Development Manager.
